{"id":3388,"date":"2023-03-07T01:06:08","date_gmt":"2023-03-07T06:06:08","guid":{"rendered":"https:\/\/cosmenales.com\/sitio\/?page_id=3388"},"modified":"2024-12-23T11:19:59","modified_gmt":"2024-12-23T16:19:59","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/cosmenales.com\/sitio\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3388\" class=\"elementor elementor-3388\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a1f608b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a1f608b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-629fe343\" data-id=\"629fe343\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dd1c0b4 elementor-widget elementor-widget-text-editor\" data-id=\"1dd1c0b4\" data-element_type=\"widget\" id=\"pqrs\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"wp-block-uagb-advanced-heading uagb-block-e96382b1\">\n<h5 class=\"uagb-heading-text\"><img decoding=\"async\" width=\"150\" height=\"55\" class=\"wp-image-941\" style=\"width: 150px;\" src=\"https:\/\/cosmenales.com\/sitio\/wp-content\/uploads\/2023\/02\/LOGO-COSMENALES-SAS-RED.png\" alt=\"\" srcset=\"https:\/\/cosmenales.com\/sitio\/wp-content\/uploads\/2023\/02\/LOGO-COSMENALES-SAS-RED.png 273w, https:\/\/cosmenales.com\/sitio\/wp-content\/uploads\/2023\/02\/LOGO-COSMENALES-SAS-RED-219x81.png 219w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/> <br \/><br \/>RECEPCI\u00d3N DE QUEJAS, RECLAMOS Y DEVOLUCIONES<\/h5>\n<\/div>\n<table class=\"wp-list-table widefat fixed striped table-view-list forms\">\n<tbody id=\"the-list\" data-wp-lists=\"list:form\">\n<tr>\n<td class=\"shortcode column-shortcode\" data-colname=\"Shortcode\">\n<div class=\"wpforms-container \" id=\"wpforms-7041\">\n<form id=\"wpforms-form-7041\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"7041\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/sitio\/wp-json\/wp\/v2\/pages\/3388?wpforms_form_id=7041\" data-token=\"ef015a7e97ae3d01a8dd84d2026aa5ea\" data-token-time=\"1777209759\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><\/p>\n<div class=\"wpforms-field-container\">\n<div id=\"wpforms-7041-field_8-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_8\">Fecha <\/label><\/p>\n<div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-7041-field_8\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-medium\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][8][date]\" ><a title=\"Borrar fecha\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div>\n<\/div>\n<div id=\"wpforms-7041-field_2-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-3-columns\" data-field-id=\"2\">\n<ul id=\"wpforms-7041-field_2\">\n<li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_2_1\" name=\"wpforms[fields][2]\" value=\"QUEJA\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_2_1\">QUEJA<\/label><\/li>\n<li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_2_2\" name=\"wpforms[fields][2]\" value=\"RECLAMO\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_2_2\">RECLAMO<\/label><\/li>\n<li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_2_3\" name=\"wpforms[fields][2]\" value=\"DEVOLUCI\u00d3N\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_2_3\">DEVOLUCI\u00d3N<\/label><\/li>\n<\/ul>\n<\/div>\n<div id=\"wpforms-7041-field_9-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-3-columns\" data-field-id=\"9\">\n<ul id=\"wpforms-7041-field_9\">\n<li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_9_1\" name=\"wpforms[fields][9]\" value=\"PRODUCTO\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_9_1\">PRODUCTO<\/label><\/li>\n<li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_9_2\" name=\"wpforms[fields][9]\" value=\"SERVICIO\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_9_2\">SERVICIO<\/label><\/li>\n<li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-7041-field_9_3\" name=\"wpforms[fields][9]\" value=\"OTROS\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7041-field_9_3\">OTROS<\/label><\/li>\n<\/ul>\n<\/div>\n<div id=\"wpforms-7041-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_10\">Cliente<\/label><input type=\"text\" id=\"wpforms-7041-field_10\" class=\"wpforms-field-medium\" name=\"wpforms[fields][10]\" ><\/div>\n<div id=\"wpforms-7041-field_11-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_11\">Tel\u00e9fono<\/label><input type=\"tel\" id=\"wpforms-7041-field_11\" class=\"wpforms-field-medium wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][11]\" aria-label=\"Tel\u00e9fono\" ><\/div>\n<div id=\"wpforms-7041-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\">Nombre <span class=\"wpforms-required-label\">*<\/span><\/label><\/p>\n<div class=\"wpforms-field-row wpforms-field-medium\">\n<div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-7041-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" required><label for=\"wpforms-7041-field_1\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div>\n<div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-7041-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" required><label for=\"wpforms-7041-field_1-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div>\n<\/div>\n<\/div>\n<div id=\"wpforms-7041-field_7-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_7\">Tu correo electr\u00f3nico <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-7041-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" spellcheck=\"false\" required><\/div>\n<div id=\"wpforms-7041-field_12-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_12\">Productos<\/label><input type=\"text\" id=\"wpforms-7041-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\" ><\/div>\n<div id=\"wpforms-7041-field_13-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_13\">Presentaci\u00f3n<\/label><input type=\"text\" id=\"wpforms-7041-field_13\" class=\"wpforms-field-medium\" name=\"wpforms[fields][13]\" ><\/div>\n<div id=\"wpforms-7041-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_14\">Lote<\/label><input type=\"text\" id=\"wpforms-7041-field_14\" class=\"wpforms-field-medium\" name=\"wpforms[fields][14]\" ><\/div>\n<div id=\"wpforms-7041-field_15-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_15\">Cantidad<\/label><input type=\"text\" id=\"wpforms-7041-field_15\" class=\"wpforms-field-medium\" name=\"wpforms[fields][15]\" ><\/div>\n<div id=\"wpforms-7041-field_16-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_16\">Asunto<\/label><input type=\"text\" id=\"wpforms-7041-field_16\" class=\"wpforms-field-medium\" name=\"wpforms[fields][16]\" ><\/div>\n<div id=\"wpforms-7041-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_6\">Descripci\u00f3n del evento<\/label><textarea id=\"wpforms-7041-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" ><\/textarea><\/div>\n<div id=\"wpforms-7041-field_18-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"18\"><label class=\"wpforms-field-label\" for=\"wpforms-7041-field_18\">Subida de 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focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg><br \/>\n\t\t<span class=\"modern-title\">Haz clic o arrastra un archivo a esta \u00e1rea para subirlo.<\/span><\/p><\/div>\n<\/div>\n<p><input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-7041-field_18\"\n\t\tname=\"wpforms_7041_18\" \t\tvalue=\"\">\n<\/div>\n<\/div>\n<p><!-- .wpforms-field-container --><\/p>\n<div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"7041\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/cosmenales.com\/sitio\/wp-json\/wp\/v2\/pages\/3388\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-7041\" class=\"wpforms-submit\" data-alt-text=\"Enviado...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/cosmenales.com\/sitio\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div>\n<\/form>\n<\/div>\n<p>  <!-- .wpforms-container --><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d9168a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d9168a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b84ef4\" data-id=\"1b84ef4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RECEPCI\u00d3N DE QUEJAS, RECLAMOS Y 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